We are the cruise experts
Cruise118.com was founded in 2009 with the vision of combining expert cruise knowledge, the very best and exclusive cruise deals and customer service that is second to none. More than 12 years later, we are now one of the UK’s leading cruise travel agents and part of the world’s largest cruise retailer, and this vision is still at our core. We work with all major cruise lines and are proud to say we have helped over 65,000 customers enjoy cruise holidays all over the world.
Our team of cruise experts are here to help you plan your next holiday, starting by finding you the very best deal on a cruise that is right for you. Whether you are a first-time cruiser or a seasoned sailor, our team are here to help. Want to combine a cruise holiday with a city break or land tour? No problem, we have destinations experts to guide you every step of the way!
Just give our award-winning sales concierge a call on 0808 1234 118 and start planning your dream cruise today!
The Cruise118.com Difference
- Long Established Business: With over 12 years trading as one of the UK’s leading cruise specialists, you can trust us to create the holiday of your dreams.
- Booking Confidence: We are both ATOL and ABTA protected, ensuring that we can offer you complete peace of mind when you choose our award-winning service.
- Complete Security: As part of the World Travel Holdings Group – the largest cruise retailer in the world – we can assure you of complete booking security built on delivering a remarkable experience.
- Excellent Customer Reviews: Don’t just take our word for it, over 10,000 of our customers have rated us 5 stars and we are delighted to have helped them make a memorable holiday.
- Concierge Expertise: As cruise experts. We offer free, personalised, first-hand advice and assistance. We offer advice before, during and after your cruise, offering reassurance at any stage of your cruising experience.
- Exclusive Offers: Enjoy exclusive pricing and added benefits, including free on-board spend, free all-inclusive perks and low prices you cannot find elsewhere.
- Best Price Guarantee: We won’t be beaten on price, so you can book with confidence that you are always getting the very best deal! Terms and conditions apply.
Our Concierge
Our team of concierge are cruise experts who are passionate about cruise travel and finding the right cruise for you. Here are just a handful of our experienced team that are waiting to take your call!
Concierge Name:
Favourite Cruise Destination:
Sailed on Cruise Lines:
Why you love Cruise118.com:
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Sam Richardson
St Marteen
NCL, MSC, Virgin with P&O Cruises and Royal Caribbean
I love working at Cruise118.com because of the people! We have the best team in the business, there is so much knowledge and experience which means we can pass on the best service and advice to our customers. I love working in Travel because finding people holidays is so much fun. The excitement in our customers voices when we find the right sailing is just the best feeling! plus it gives me great ideas for my next adventures!!
★ ★ ★ ★ ★ Andrea. Feb 2022
I have just booked a cruise with Sam, brilliant service ,courteous, spent a long time looking at options for me , very patient but finally we got there !! Thank you so so much Sam
★ ★ ★ ★ ★ Jonathan. Jan 2022
Sam was excellent - our go to cruise agent - very helpful, knowledgeable and took the time to get it right for us
★ ★ ★ ★ ★ Janet. May 2022
Sam was excellent. Nothing too much trouble for him. Very friendly, polite and extremely helpful. Gave a great deal of information and recommended places to visit. He is an asset to the company.
Concierge Name:
Favourite Cruise Destination:
Sailed on Cruise Lines:
Why you love Cruise118.com:
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Amelia Briney
Singapore
P&O, Cunard, Virgin Voyages
There is nothing better than talking about holidays all day, helping our customers plan the cruise holiday they have been waiting for. Whilst working here I have been able to visit new ships and travel to new destinations and all this means I can pass on my advice and experiences to our customers. From what to pack, to the latest health and safety protocols.
★ ★ ★ ★ ★ Harold. Jan 2021
Amelia was brilliant at sorting out our cruise. We changed our itinerary several times and they responded each time in friendly and professional manner. We will certainly use Cruise118 for our next trip.
★ ★ ★ ★ ★ Jaqueline. May 2021
I've booked my last 3 cruises with Cruise 118. I keep coming back because Amelia is exceptional, nothing is too much trouble.
★ ★ ★ ★ ★ Lisa. Mar 2021
Excellent service provided by Amelia to tailor the cruise and land tour to our requirements. She was knowledgeable, helpful, friendly, professional and very patient.
Concierge Name:
Favourite Cruise Destination:
Sailed on Cruise Lines:
Why you love Cruise118.com:
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Brittany Bennett
Santorini & Bermuda
Norwegian Cruise Lines, Royal Caribbean Cruises and I am traveling on P&O Cruises for my first time this year.
I love working for Cruise118.com because we’re a family, and everyone is passionate about travel and cruise and providing a great service to our customers. I love having the opportunity to search out the best deal for our customers and adding the extra touches that make sure their holiday goes to plan!
★ ★ ★ ★ ★ Shaun. Nov 2021
Brittany, who dealt with our booking was brilliant, first class. She explained how the process worked and was very efficient.
★ ★ ★ ★ ★ Brian. Jan 2022
Extremely pleased with this company. Everybody I have spoken with lately have been polite and courteous. Nothing is too much trouble. People here are switched on and knowledgeable. This company are competitive and competent.
★ ★ ★ ★ ★ Paul. Jun 2021
So good to to talk to Brittany ,so helpful and at ease
